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To accept payments and withdraw funds on Bachs, your account goes through verification once. It confirms that every business on the platform is real, compliant, and aligned with our acceptable-use policy, across three things: your product, your identity, and your withdrawal account.
Most reviews finish within 48 hours. Timelines can shift around weekends and holidays, but every submission is worked through to a decision, nothing is left hanging.
You don’t have to wait to build. Bachs’ sandbox mirrors production closely; once you’re verified, going live means swapping your API keys.

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What we ask for

Whether you’re an individual or a registered business, verification covers three things. Your product. A short description of what you do: your website or a social link, what your product is, the category it fits, and a support email. This is how we confirm your business fits our policy. Your identity. A quick, hosted identity check through Smile ID: a government-issued ID and a selfie to confirm you’re real and that you match it. Bachs never stores your documents; Smile returns the result to us. The exact ID types depend on your country. A withdrawal account. The bank account where your money lands. The name on it must match your verified identity, or your company’s registered name if you’re a business. Registered businesses also provide their company registration details and confirm their directors and owners.

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How reviews and tasks work

After you submit, our team reviews your details. If anything else is needed, we open a task on your dashboard. Tasks are the single, official channel for every request, a missing field, an unreadable document, or a clarification. If it isn’t a task, it isn’t us.
1

Task created

We open a task the moment something specific is needed from you.
2

You get notified

It appears under Tasks in your Settings, and we email you a link straight to it.
3

You respond

Open the task, provide the information or upload the document, and submit.
4

We review

We mark it complete, or send it back with a clear reason if more is needed.
Every task moves through the same states, so what you see always matches where it really is: Action required → In review → Completed.
Unresolved tasks can limit certain functions on your account, so it’s worth clearing them promptly. Your capabilities, accepting payments and withdrawing, reflect your outstanding tasks and the review outcome.

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Staying in good standing

To keep the platform trustworthy, we ask a few things of every merchant: keep customer complaints low, respond within 48 hours when we loop you into a support thread, and provide good service. Sustained unresponsiveness can lead to warnings, refunds to affected customers, or offboarding. We also monitor accounts continuously to prevent fraud, which is why a task can appear after you’re live, not only during onboarding. Ready? Start verification from your dashboard.